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Pricing

Straightforward pricing — no tokens, no per-action fees.

Start 14-day trial

All billing invoices are charged in British Pounds. Other currencies are shown for reference only, converted at today's exchange rate.

Sync

£220/month

500 Tickets per month

  • All workflows
  • All Integrations
  • Email Support
Popular

Flow

£440/month

1200 Tickets per month

  • Everything in Sync, plus:
  • Priority Email Support

Core

£880/month

3000 Tickets per month

  • Everything in Flow, plus:
  • Priority Support
  • Dedicated Account Manager
  • Phone Support

Enterprise

Custom

Custom Volume

  • Priority Support
  • 99.9% Uptime SLA
  • SAML & SSO Integration
  • Dedicated Account Manager
  • Phone Support
  • 14-day free trial, no credit card
  • 30-day money-back guarantee
  • No setup fee
  • Cancel anytime
Pricing FAQ

Questions about the trial and pricing

Do I need a credit card to start?

No. The 14-day trial gives you full, unlimited access with no card required.

Can we change plans later?

Yes, upgrade or downgrade anytime as your ticket volume changes.

What if it's not the right fit?

30-day money-back guarantee from your first paid invoice. Reach out and we'll refund you, no interrogation.

How is pricing structured?

A flat monthly fee per plan, based on ticket volume, with no setup fee. Unlimited seats, your whole team is included at no extra cost.

Do RMM alerts count towards our ticket volume?

Only once an alert becomes a triaged ticket. Alerts that clear during the grace period, muted alerts, and repeats added to an existing ticket do not count.

What if we go over our plan's ticket volume?

The platform keeps running, it never cuts you off. Tickets over your plan's limit are billed at £0.40 each. We'll warn you as you approach the limit, and you can upgrade anytime to get ahead of it.

What happens when the trial ends?

We'll be in touch before it ends to agree the plan that fits your ticket volume. If nothing's agreed, your account converts to the matching plan automatically, and we'll confirm pricing before you're charged.

What happens if we cancel?

Cancel anytime in the admin panel, no call required. Your audit trail stays exportable for 90 days after your last billing date.